We recently welcomed Nina to the team and she continues to build her knowledge of our IT products to help serve our clients. Nina joins Cross-Guard from a background in customer service, bringing a range of skills to the team. We interviewed her to find out more.
Why did you apply to work at Cross-Guard?
When I initially found out about the role, it appeared to be a good step for my career development. After previously working in a similar environment for 3 years, I felt I was ready to expand my knowledge and gain more experience in a busy sales support role.
How have you found working at Cross-Guard?
It’s been a great experience so far. Everyone has been extremely friendly and welcoming, and I feel like I’ve learned a lot in a short space of time. I’m looking forward to being involved in the growth of the business over the years to come.
What do you enjoy most about your role as an IT Sales Support Assistant?
I’m really enjoying learning more in-depth about the products, they’re fascinating. I’m also excited to be more involved with clients and to build lasting relationships while helping the business grow.
What is your previous experience of sales?
This is a totally new experience to me. I previously worked in Customer Service Support; although, this was not a customer engagement role. However, it did enable me to gain various skills which can be applied to my current role. I’m used to a fast-paced environment while keeping close attention to detail and maintaining accuracy, so I’m hoping this will translate into my new role.
Do you have an interesting fact about yourself you’d like to share?
I once won an ever-so-prestigious award for “Most Likely To Star In Big Brother” – although I still haven’t quite figured out why that might be.